Browser-based calling, smart IVR routing, call recording, and structured lead capture — for teams across Nepal, of any size.
CleanCalls.ai is a modern contact centre platform, built and supported in Nepal, that handles inbound + outbound calls, smart IVR routing, and call recording with AI transcription — all from the browser.
Everything your team needs to handle every call, capture every lead, and never miss a customer enquiry — in one modern platform.
Browser-based softphone with agent status, call history, hold, mute, transfer, and notes — so your team can work from anywhere.
Overflow and after-hours calls are captured as voicemail or handled by an optional AI receptionist — every caller becomes a structured lead for follow-up.
Route calls by department, intent, or agent availability. No-code configuration with intelligent fallback rules that actually work.
From your first inbound call to complex IVR trees and automated scheduling — set up in minutes, not months.
A full-featured browser softphone that works the moment your team logs in. No headsets to configure, no PBX to manage. Agents handle calls from any laptop or desktop with a single tab.
Define business hours, public holidays, and out-of-hours windows per number or tenant. Calls automatically follow the right routing rule — no manual intervention needed when you close for Dashain or Tihar.
Design your entire call routing logic visually — no telephony expertise needed. Connect nodes, add conditions, and publish changes live in seconds.
Reach hundreds of contacts with a single recorded or AI-generated message. Build a broadcast once, schedule it to run automatically, and track delivery in real time — no manual dialling, no per-seat SMS costs.
CleanCalls.ai unifies telephony, AI routing, knowledge management, and lead capture into one browser-first product.
Inbound and outbound calling directly from the browser. Modern agent controls: answer, hold, mute, transfer, call history, recording, and dispositions.
Assign your business numbers to IVR flows and route calls to departments, agents, the AI receptionist, or voicemail — with smart fallback.
The receptionist answers naturally, captures details, answers FAQs from your knowledge base (RAG), and escalates to live agents when needed.
Every interaction becomes a searchable lead: caller details, summary, recording, transcript, intent, and outcome — all CRM-ready.
Turn any call or voicemail into an assignable ticket. Route work to the right agent, track status through to resolution, and never lose a follow-up.
Supervisors monitor calls in real time — listen in silently, whisper to coach the agent, or barge in to take over. Force-logout idle or offline agents when needed.
Power through outbound lists automatically. The dialer places the next call as agents free up, skips busy and unanswered numbers, and connects live conversations only.
Fast onboarding across hundreds of tenants, with super-admin tooling, subdomains, plan controls, and number provisioning built in.
Dedicated instances with isolated data, custom domains, tailored workflows, and compliance-ready deployment patterns for regulated industries.
Browser-based video sessions with auto-recording, AI transcription, and structured summaries — no app download required for customers.
Define business hours, public holidays, and custom out-of-hours windows per tenant or number. Calls automatically follow the right routing rule — AI receptionist, voicemail, or a seasonal message — with no manual intervention.
Send one-way voice messages to hundreds of contacts at once. Generate audio via OpenAI TTS, record live in the browser, or upload your own file. Track delivery, completions, and failures per recipient in real time.
Set broadcasts to fire at a specific date and time, or on a recurring schedule. Save reusable audio clips to your Audio Library and attach them to future campaigns in seconds — no re-recording needed.
Connect CleanCalls.ai to your existing tools via webhook or API. Native-friendly integrations with Salesforce, HubSpot, Odoo, and other CRMs — push leads, call outcomes, and recordings directly into your workflow.
CleanCalls.ai now includes a browser-based HD video call platform — built for teams who need more than a phone call. Invite customers with a single link, record automatically, and get an AI-generated transcript and summary the moment the call ends.
From telehealth consultations to enterprise sales demos — any business that needs face-to-face conversations with a paper trail.
Doctors and specialists conduct remote consultations via video. Auto-recording creates a clinical record. Transcript captures patient concerns and follow-up instructions.
Sales reps invite prospects to a branded video session. AI summary surfaces buying signals, objections, and action items immediately after the call — ready for CRM.
Escalate complex support tickets to a video call. Show, don't just tell. Recording protects both parties and creates an auditable resolution record.
Lawyers, financial advisers, and accountants conduct secure client meetings. Recorded, transcribed, and summarised — compliant by default.
Consultancies counsel students remotely over video. Recordings and transcripts document what was advised, and the summary captures each student's course interest and next steps.
Tutors, coaches, and admissions teams run 1:1 sessions over video. Every session is recorded and summarised so students and parents can review outcomes.
CleanCalls.ai works across industries — from small teams to growing contact centres.
Simple per-agent plans — start with the essentials and step up as you scale. Tell us your team size and we'll tailor a quote.
All plans are priced per agent. Charges from your telecom operator for the line and call minutes are separate. Contact us for a tailored quote.
Everything you need to know about CleanCalls.ai
Want to see how CleanCalls.ai handles your inbound + outbound calling, IVR routing, and AI reception? Tell us about your team and we'll walk you through a tailored demo — here in Nepal.
sumit@cleancalls.ai